Terms and Conditions

Effective Date: 10/2025
Last Updated: 10/2025

1. Agreement to Terms

Welcome to 10 Minute Tires Inc ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website 10minutetires.com (the "Website") and the services we provide.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. Purpose of Website

2.1 General Purpose

This Website is designed to:

  • Provide information about our tire and automotive services

  • Facilitate communication between customers and our business

  • Share educational content about vehicle maintenance

2.2 Business Services

We provide automotive services including, but not limited to:

  • Tire sales and installation

  • Wheel alignment and balancing

  • Brake services

  • Vehicle inspections

2.3 Information Accuracy

While we strive to provide accurate and current information, we do not warrant that service descriptions or other content on the Website is complete, accurate, reliable, or error-free. For current pricing and availability, please contact us directly.

3. User Eligibility

3.1 Age Requirement

You must be at least 18 years of age to use this Website. By using our Website, you represent and warrant that you meet this requirement.

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content on this Website, including but not limited to:

  • Text, graphics, logos, images, and photographs

  • Videos, audio files, and multimedia content

  • Software, code, and website design

  • Service marks, trademarks, and trade names

  • Product descriptions and specifications

  • Blog posts, articles, and educational materials

is the exclusive property of 10 Minute Tires or our licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Website for personal, non-commercial purposes

  • View and print content for your personal reference

4.3 Prohibited Uses

You may NOT:

  • Copy, reproduce, modify, or distribute our content without written permission

  • Use our trademarks, logos, or branding without authorization

  • Create derivative works based on our Website or content

  • Reverse engineer, decompile, or disassemble any software

  • Frame or mirror any portion of the Website

  • Use automated systems (bots, scrapers) to access the Website

  • Remove copyright or proprietary notices from any content

4.4 User-Generated Content

If you submit content to our Website (reviews, comments, photos):

  • You retain ownership of your content

  • You grant us a worldwide, royalty-free, perpetual license to use, display, reproduce, and distribute your content for business purposes

  • You represent that you own or have rights to the content

  • You grant us the right to use your name in connection with your content

4.5 Copyright Infringement Claims

If you believe your copyrighted work has been infringed, contact us at:

Copyright Agent:
10 Minute Tires
5150 W Pico Blvd Los Angeles, CA 90019
Email: theshop@10minutetires.com
Phone: 323-936-9420

Include: (1) description of copyrighted work, (2) location of infringing material, (3) your contact information, (4) statement of good faith belief, (5) statement of accuracy under penalty of perjury, and (6) your physical or electronic signature.

5. Purchases and Payment

5.1 Service Orders

When you arrange services with us in person or by phone:

  • All services are subject to availability

  • We reserve the right to accept or decline any service request

  • Pricing information must be obtained by contacting us directly

5.2 Payment Terms

  • Payment is due at the time of service or as otherwise agreed in person

  • We accept cash, credit cards and debit cards at our physical location

  • You are responsible for all charges, fees, and applicable taxes

6. Returns, Refunds, and Warranty

6.1 General Policy

Returns, refunds, and warranty claims are evaluated on a case-by-case basis at our sole discretion. We are committed to customer satisfaction and will work with you to resolve any concerns about our products or services.

6.2 How to Request

To request a return or refund, please contact us directly at 323-936-9420 or visit our location at 5150 W Pico Blvd Los Angeles, CA 90019. All requests must include proof of purchase.

6.3 Manufacturer Warranties

Products sold by us may be covered by manufacturer warranties. We will assist you in processing manufacturer warranty claims as applicable. Manufacturer warranty terms vary by product and brand.

7. Cancellations and Service Policy

7.1 Service Requests

  • Services must be arranged by contacting us directly via phone or in person

  • Service availability is subject to confirmation

  • We reserve the right to decline service requests at our discretion

7.2 Service Delays

  • Service times are estimates and may vary

  • We are not liable for delays caused by unforeseen issues with your vehicle

  • Additional repairs may require additional time and cost

8. Disclaimers and Limitation of Liability

8.1 Website "As Is"

THIS WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose

  • Warranties that the Website will be uninterrupted, error-free, or secure

  • Warranties regarding the accuracy or reliability of content

8.2 Service Disclaimers

  • We provide professional automotive services with reasonable skill and care

  • We are not responsible for pre-existing vehicle conditions or damage

  • Diagnosis and estimates are based on visible inspection; hidden issues may require additional work

  • We do not guarantee specific results or outcomes

  • Customer approval is required before performing work beyond the original estimate

8.3 Third-Party Content

  • Our Website may contain links to third-party websites or services

  • We do not endorse or assume responsibility for third-party content

  • Your use of third-party services is at your own risk

8.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, or business opportunities

  • Damages arising from your use or inability to use the Website

  • Damages resulting from unauthorized access to your information

  • Damages from errors, omissions, or delays in content

  • Damages from vehicle breakdown, accidents, or related issues

MAXIMUM LIABILITY: Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us for the specific service or product in question, or $500, whichever is less.

8.5 Exceptions

Some jurisdictions do not allow limitation of certain warranties or liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless 10 Minute Tires, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Website or services

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Your violation of applicable laws or regulations

  • Any content you submit to the Website

  • Your willful misconduct or negligence

10. User Conduct and Prohibited Activities

You agree NOT to:

  • Violate any applicable laws or regulations

  • Infringe on intellectual property or other rights

  • Transmit viruses, malware, or harmful code

  • Attempt to gain unauthorized access to our systems

  • Interfere with or disrupt the Website or servers

  • Collect information about other users

  • Impersonate any person or entity

  • Engage in fraudulent activity or misrepresentation

  • Post false, misleading, or defamatory content

  • Harass, threaten, or abuse others

  • Use the Website for any unlawful purpose

  • Attempt to bypass security measures

Violation of these provisions may result in immediate termination of your access and legal action.

11. Privacy and Data Protection

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Website with an updated "Last Updated" date.

Material changes will be communicated by:

  • Prominent notice on the Website

  • Email notification to registered users

  • Pop-up notification upon login

Your continued use of the Website after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of the Website.

13. Modifications to Website and Services

We reserve the right to:

  • Modify, suspend, or discontinue the Website or services at any time

  • Change pricing, features, or availability without notice

  • Impose limitations on certain features or restrict access

  • Update or change content without prior notification

We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website or services.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before filing a claim, you agree to contact us at theshop@10minutetires.com to attempt informal resolution. We will work in good faith to resolve disputes amicably.

14.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration rather than in court, except:

  • Small claims court actions (if qualified)

  • Intellectual property disputes

  • Claims requiring injunctive relief

Arbitration Terms:

  • Governed by the Federal Arbitration Act

  • Administered by the American Arbitration Association (AAA)

  • Conducted in Los Angeles, California

  • Following AAA Consumer Arbitration Rules

  • Decision is binding and enforceable in court

  • Each party bears their own costs unless otherwise awarded

14.3 Class Action Waiver

YOU AND 10 MINUTE TIRES INC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14.4 Opt-Out Right

You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to 5150 W Pico Blvd Los Angeles, CA 90019 with your name, address, and clear statement of intent to opt out.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

For disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Los Angeles, California.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and 10 Minute Tires regarding use of the Website and services, superseding any prior agreements.

19. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms at our discretion without restriction.

20. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or severe weather

  • War, terrorism, or civil unrest

  • Government actions or regulations

  • Labor disputes or strikes

  • Utility failures or telecommunications outages

  • Pandemics or public health emergencies

  • Supplier or manufacturer delays

21. Electronic Communications

By using our Website, you consent to receive electronic communications from us, including emails, text messages, and notices posted on the Website. You agree that all agreements, notices, and disclosures provided electronically satisfy any legal requirement that such communications be in writing.

22. Contact Information

If you have questions, concerns, or complaints about these Terms, please contact us:

10 Minute Tires
Address: 5150 W Pico Blvd Los Angeles, CA 90019
Phone: 323-936-9420
Email: theshop@10minutetires.com

Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.