Privacy Policy
Effective Date: Oct 2025
Last Updated: Oct 2025
1. Introduction
10 Minute Tires Inc ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, 10minutetires.com, use our services, or interact with us.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
Name
Email address
Phone number
Mailing address
Vehicle information (make, model, year, VIN)
Payment information (processed securely through third-party payment processors)
Service history and preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website addresses
Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from:
Social media platforms (if you interact with us there)
Marketing partners
Public databases
Analytics providers
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Schedule and manage appointments
Process payments and transactions
Send service reminders and maintenance notifications
Respond to inquiries and provide customer support
Send marketing communications (with your consent)
Analyze website usage and improve user experience
Comply with legal obligations
Prevent fraud and enhance security
Maintain records for warranty and service purposes
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:
Consent: You have given explicit consent for processing
Contract: Processing is necessary to perform our services
Legal Obligation: Processing is required by law
Legitimate Interests: Processing is necessary for our legitimate business interests (unless overridden by your rights)
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
5.1 Service Providers
Third-party vendors who perform services on our behalf, including:
Payment processors
Email service providers
Website hosting services
Analytics providers
Appointment scheduling platforms
5.2 Business Transfers
In connection with any merger, sale, acquisition, or transfer of business assets
5.3 Legal Requirements
When required by law, court order, or government request, or to:
Protect our legal rights
Prevent fraud or illegal activity
Protect safety and security
5.4 With Your Consent
Any other disclosure made with your explicit consent
6. Your Rights Under CCPA (California Residents)
If you are a California resident, you have specific rights regarding your personal information:
6.1 Right to Know
You have the right to request:
Categories of personal information we've collected
Categories of sources from which information was collected
Business purpose for collecting information
Categories of third parties with whom we share information
Specific pieces of personal information we've collected
6.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
6.3 Right to Opt-Out
You have the right to opt-out of the sale of your personal information. We do not sell your personal information.
6.4 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
6.5 How to Exercise Your Rights
To exercise these rights, contact us at:
Email: theshop@10minutetires.com
Phone: 323-936-9420
Mail: 5150 W Pico Blvd Los Angeles, CA 90019
We will verify your identity before processing your request and respond within 45 days.
7. Your Rights Under GDPR (EEA Residents)
If you are located in the EEA, you have the following rights:
Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Request limitation of processing
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us using the information in Section 12.
8. Email Communications and CAN-SPAM Compliance
We comply with the CAN-SPAM Act for all commercial email communications:
8.1 Marketing Emails
We only send marketing emails to those who have opted in
Every email includes a clear unsubscribe mechanism
We honor opt-out requests within 10 business days
Our emails include our physical business address
We do not use deceptive subject lines or headers
8.2 Transactional Emails
We may send transactional emails related to:
Appointment confirmations
Service reminders
Receipts and invoices
Account notifications
These emails are necessary for our service and cannot be opted out of while you remain a customer.
8.3 How to Unsubscribe
Click the "unsubscribe" link in any marketing email, or contact us at theshop@10minutetires.com .
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Understand how you use our website
Improve website functionality
Deliver targeted advertising
9.1 Types of Cookies We Use
Essential Cookies: Necessary for website operation
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used to deliver relevant advertisements
9.2 Your Cookie Choices
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
10. Data Security
We implement reasonable security measures to protect your information, including:
Encryption of sensitive data
Secure servers and networks
Regular security assessments
Employee training on data protection
Limited access to personal information
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
11. Data Retention
We retain your personal information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Service records may be retained for warranty purposes and legal compliance, typically for [X years].
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
13. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we've collected information from a child, we will delete it promptly.
14. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notification (for significant changes)
Your continued use of our services after changes constitutes acceptance of the updated policy.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
10 Minute Tires Inc
Email: theshop@10minutetires.com
Phone: 323-936-9420
Address: 5150 W Pico Blvd Los Angeles, CA 90019
Your Consent
By using our website or services, you consent to our Privacy Policy and agree to its terms.